Jarjinia Tours ("Jarjinia", "we", "us") respects your privacy. This Privacy Policy explains what personal information we collect through www.jarjinia.com and our services, how we use it, and the choices you have. It is intended to align with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Information we collect
We collect information you provide directly — such as your name, email address, phone number, and the details of any inquiry, quote request, or booking you make. When you book travel, we may collect information needed to arrange your trip, such as traveller names and trip preferences. Payments are handled by third-party payment providers, and we do not collect or retain full payment card numbers ourselves. We also collect limited technical information automatically, such as your IP address and basic device and browser information, to operate and secure the site.
2. How we use your information
We use your information to respond to inquiries and quote requests, to arrange and manage bookings, to provide customer support, to operate and improve the website, and to meet legal and accounting obligations. We do not sell your personal information.
3. Sharing
We share personal information only as needed to provide our services — for example, with travel suppliers and partners involved in your booking, and with service providers who help us operate (such as hosting, email delivery, and payment processing), whom we require by contract or by law to protect your information. We may also disclose information where required by law.
4. Retention
We keep personal information only as long as necessary for the purposes described above or as required by law, after which it is deleted or anonymized.
5. Your rights
Subject to applicable law, you may request access to, or correction of, your personal information, and you may ask questions about how we handle it. You can submit a request through our privacy request page at www.jarjinia.com/privacy-requests or by contacting us at contact@jarjinia.com.
6. Cookies
We use a small number of cookies that are necessary for the site to function, such as keeping you signed in. For details, see our Cookie Policy at www.jarjinia.com/cookies.
7. Security
We take reasonable administrative, technical, and physical measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Changes
We may update this Privacy Policy from time to time. The "last updated" date shown above reflects the most recent version.
9. Contact
If you have questions about this Privacy Policy, contact us at contact@jarjinia.com. Jarjinia Tours is based in Ontario, Canada.